Refund policy

Return & Refund Policy – BeautyCove

We aim to provide high-quality products and a smooth shopping experience.

1. Return Eligibility
You may request a return if:

  • The product is damaged, defective, or incorrect

  • The request is made within 3 days of delivery

2. Non-Returnable Items

  • Used or opened cosmetic products (for hygiene reasons)

  • Items damaged due to misuse

3. Return Process
To initiate a return:

  • Contact us via WhatsApp or email with order details

  • Provide product images/video as proof

  • Our team will guide you through the process

4. Refund Policy

  • Refunds are processed after product inspection

  • Refund may be issued via bank transfer or store credit

  • Delivery charges are non-refundable unless the mistake is from our side

5. Exchange Option
We offer exchanges for defective or wrong items.

6. Important Note
We follow fair usage policies to prevent misuse of return services.

For assistance:
Email: beautycove.official@gmail.com
Phone: 03114442928